John was extremely professional, friendly, insightful, and helpful. He was thorough in his work and explained everything in understandable terms. He walked us all around the house explaining everything to us and asking if we had questions along the way. He even helped my wife measure room dimensions for her furniture planning! He was responsive and gracious, offering to return a second time due to not being able to access everything as well as he’d like to the first time there. I texted him numerous times with follow up questions and he responded without delay. He told us to continue to follow up even after closing if we have any questions. He gave us a thorough written analysis and included pictures of all systems so now I know exactly what all the pipes and tubes inside and outside the house are for. He cares about people and wants everyone he works for to have a great experience. Never felt rushed. He has been helpful in resolving a radon system issue which is critical. Can’t thank him enough. I highly recommend John for home inspection and will use him again next time we are in the home buying process.